A 988 crisis specialist will answer the phone, introduce themselves and be ready to listen and work with you to address your immediate needs and connect you to resources.
Texting 988 will start a real-time conversation with a local crisis specialist ready to assist you, offer support and share resources that may be helpful.
When you chat 988, you will be prompted to complete a survey to share what you are experiencing before being connected to a crisis specialist.
988 videophone allows deaf, deafblind, deaf disabled, hard of hearing, late-deafened or American Sign Language users to connect to ASL-Fluent crisis specialists.
Free and confidential support is provided to individuals in crisis-for any reason, at any time. This includes day, night, weekends and holidays. Trained crisis specialists offer non-judgmental support and comfort to anyone struggling.
988 is a safe space to talk about suicide and other struggles you may be experiencing. Your safety is important. A crisis specialist will listen to you to understand what you are going through and how it’s affecting you, collaborate with you on a plan to keep you safe and provide resources.
Crisis specialists and are trained to be sensitive to your individual and cultural needs. They can provide support to Veterans, Service members, and their families, the deaf and hard of hearing community, LGBTQ+ individuals, youth, and more. They are available to hear about life’s struggles, support your safety, discuss ways to help you cope, and connect you to resources. You can also reach out to 988 if you are worried about someone you know. Whether you’re in distress or just want to talk about something on your mind, 988 is here to help.
Become part of a welcoming community of individuals passionate about mental health—whether you’re a professional, advocate, or simply seeking personal growth. Together, we’re fostering resilience, building connections, and creating a brighter future for mental well-being.
Important Notice:
Mental Health Code is not a mental health treatment center. The tools, strategies, and resources we provide are for educational purposes and are not a substitute for professional mental health treatment.
If you or someone you know is in crisis, please reach out for immediate help by contacting the 988 Suicide & Crisis Lifeline. Trained counselors are available 24/7 to provide free and confidential support.
Your well-being matters. Take the step to connect with the support you need.
Refund Policy:
At Mental Health Code, we are committed to providing a seamless experience while maintaining fairness for all participants. Please review the following policy carefully.
Refund Policy
No Refunds: We do not offer refunds for canceled sessions. However, we strive to accommodate your needs through our rescheduling policy (detailed below).
Reschedule Policy
Rescheduling Opportunities: If you need to cancel your session, you may reschedule for the next available session of equal or lesser value.
72-Hour Notice Required: Rescheduling is available only for cancellations made at least 72 hours before your scheduled session.
Requests to reschedule can be made via [online booking system/contact method].
Cancellation Policy
72-Hour Cancellation Requirement: Cancellations must be made at least 72 hours in advance to qualify for rescheduling.
Late Cancellations or No-Shows: Cancellations made within 72 hours of the scheduled session, or missed sessions without notice, are not eligible for rescheduling.
Exceptions
We understand that emergencies happen. If unforeseen circumstances prevent you from attending, please contact us at [contact email/phone number]. Exceptions may be made at our discretion on a case-by-case basis.
Contact Us
If you have any questions about this policy or need assistance, feel free to reach out to us here.
