Frequently Asked Questions

Mental Health Code is more than just training—it’s a movement to empower individuals and communities. Our programs teach you how to identify, understand, and respond to mental health challenges and substance use disorders. Through expert-led guidance, you’ll gain the skills and confidence to provide meaningful support to those most in need.

Our training programs are designed to fit your needs, with tailored durations to match the depth of learning required:

  • Mental Health First Aid for Adults: A transformative 6.5-hour certification course.
  • Crisis Intervention Techniques: A comprehensive 2-day hands-on workshop.
    Contact us to explore all program options and discover which aligns with your goals.

Our programs are open to anyone wanting to make a difference in mental health. Whether you’re a professional, a community advocate, or passionate about mental wellness, you’ll gain life-changing skills to support those in need and build stronger connections.

Absolutely! We collaborate with organizations to deliver tailored training that addresses your unique challenges. Whether for corporate teams, first responders, or community groups, our customized programs help foster mental wellness in every environment. Contact us to create a program that meets your specific needs.

By attending our programs, you’ll:

  • Gain Life-Saving Skills: Learn how to provide initial support confidently during a mental health crisis.
  • Build Community: Join a network of mental health advocates committed to making a difference.
  • Transform Lives: Empower yourself and others with actionable tools for resilience and recovery.

Enhance Your Career: Earn certifications demonstrating your dedication to mental health leadership.

Ready to take the next step? Visit our website or contact us directly via email or phone. Our friendly team will guide you through the process and answer any questions to ensure you’re set for success.

HOW IT WORKS

Our Learning Process

1

Choose Your Course

Find the program that aligns with your personal growth, professional development, or community impact goals.

2

Attend the Training

Engage in dynamic, expert-led sessions with hands-on activities and collaborative discussions to maximize your learning experience.

3

Apply Your Knowledge

Confidently use your skills to support individuals in crisis and build a mental wellness culture in your community or workplace.

4

Get Certified

Earn a certification that reflects your expertise, strengthens your resume, and demonstrates your commitment to mental health advocacy.

JOIN US

Be an Expert With Us

Join our supportive community of mental health professionals, advocates, and enthusiasts, dedicated to promoting mental health and well-being for all.

Important Notice:

Mental Health Code is not a mental health treatment center. The tools, strategies, and resources we provide are for educational purposes and are not a substitute for professional mental health treatment.

If you or someone you know is in crisis, please reach out for immediate help by contacting the 988 Suicide & Crisis Lifeline. Trained counselors are available 24/7 to provide free and confidential support.

Your well-being matters. Take the step to connect with the support you need.

Refund Policy:

At Mental Health Code, we are committed to providing a seamless experience while maintaining fairness for all participants. Please review the following policy carefully.

Refund Policy

  • No Refunds: We do not offer refunds for canceled sessions. However, we strive to accommodate your needs through our rescheduling policy (detailed below).

Reschedule Policy

  • Rescheduling Opportunities: If you need to cancel your session, you may reschedule for the next available session of equal or lesser value.

  • 72-Hour Notice Required: Rescheduling is available only for cancellations made at least 72 hours before your scheduled session.

  • Requests to reschedule can be made via [online booking system/contact method].

Cancellation Policy

  • 72-Hour Cancellation Requirement: Cancellations must be made at least 72 hours in advance to qualify for rescheduling.

  • Late Cancellations or No-Shows: Cancellations made within 72 hours of the scheduled session, or missed sessions without notice, are not eligible for rescheduling.

Exceptions

We understand that emergencies happen. If unforeseen circumstances prevent you from attending, please contact us at [contact email/phone number]. Exceptions may be made at our discretion on a case-by-case basis.

Contact Us

If you have any questions about this policy or need assistance, feel free to reach out to us here.