At Mental Health Code, we are committed to providing a seamless experience while maintaining fairness for all participants. Please review the following policy carefully.

Refund Policy

• No Refunds: We do not offer refunds for canceled sessions. However, we strive to accommodate your needs through our rescheduling policy (detailed below).

Reschedule Policy

• Rescheduling Opportunities: If you need to cancel your session, you may reschedule for the next available session of equal or lesser value.

• 72-Hour Notice Required: Rescheduling is available only for cancellations made at least 72 hours before your scheduled session.

• Requests to reschedule can be made via [online booking system/contact method].

Cancellation Policy

• 72-Hour Cancellation Requirement: Cancellations must be made at least 72 hours in advance to qualify for rescheduling.

• Late Cancellations or No-Shows: Cancellations made within 72 hours of the scheduled session, or missed sessions without notice, are not eligible for rescheduling.

Exceptions

We understand that emergencies happen. If unforeseen circumstances prevent you from attending, please contact us at [contact email/phone number]. Exceptions may be made at our discretion on a case-by-case basis.

Contact Us

If you have any questions about this policy or need assistance, feel free to reach out to us here.