Rebuilding Culture – Leading Difficult Employees Toward Positive Engagement

Toxic employees can quietly erode team morale, trust, and productivity—but with the right approach, even difficult behavior can be redirected toward growth. In this course, you'll learn how to identify toxic patterns, understand the root causes, and lead with empathy and accountability. Gain tools like Culture Contracts, communication frameworks, and team healing strategies to rebuild a strong, values-driven culture. Perfect for managers, HR leaders, and anyone committed to transforming tension into team resilience.
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Instructor
Kelly Hager
40 Students enrolled
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Rebuilding Culture – Leading Difficult Employees Toward Positive Engagement is a practical and research-informed course designed for leaders who want to turn workplace conflict into culture-building opportunities. Toxic behavior in the workplace doesn’t just lower morale—it increases turnover, damages trust, and drains productivity. But with the right tools, even difficult employees can become catalysts for positive change.

Across eight lessons, this course explores the psychology behind toxic behavior, teaches empathetic and assertive communication strategies, and introduces structured tools like Culture Contracts to guide behavior change. Participants will gain insight into when to pursue reintegration, when removal is necessary, and how to heal the broader team after toxicity is addressed.

Through real-life examples, reflective assignments, and actionable frameworks, learners will build the confidence to lead culture shifts with clarity, compassion, and accountability. Whether you’re an HR professional, team lead, or executive, this course will empower you to protect your team’s well-being, reinforce shared values, and prevent future toxicity through mindful hiring and onboarding practices.

By the end of this course, you won’t just be reacting to toxic behavior—you’ll be proactively shaping a resilient, respectful workplace where people can thrive.

Who is this course designed for?
This course is ideal for managers, HR professionals, team leaders, and anyone responsible for shaping workplace culture or managing employee behavior. It’s especially valuable for those navigating difficult team dynamics or seeking to proactively strengthen their leadership skills.
Do I need prior HR or leadership experience to take this course?
No prior HR experience is required. The course is accessible for both new and experienced leaders. It blends foundational leadership concepts with advanced tools like Culture Contracts, making it useful across experience levels.
How long will the course take to complete?
The course takes approximately 6–8 hours to complete, including lessons, quizzes, and assignments. It’s self-paced, so you can move through the content on your own schedule.
What kind of assignments are included?
Assignments are practical and reflective. You’ll create behavior maps, draft improvement plans, and develop strategies to support your own team. These exercises help you apply the material directly to your workplace context.
Will this course help me decide whether to keep or remove a toxic employee?
Yes. One of the course's key lessons helps you distinguish between employees who can grow and those who may need to be offboarded. You’ll learn how to make these decisions with clarity, fairness, and alignment to your organization’s values.

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Rebuilding Culture – Leading Difficult Employees Toward Positive Engagement
Course details
Duration 8h
Lectures 13
Assignments 5
Quizzes 4
Level Intermediate

Important Notice:

Mental Health Code is not a mental health treatment center. The tools, strategies, and resources we provide are for educational purposes only and are not a substitute for professional mental health care.

As part of our commitment to community impact, we also provide accessible mental health education and support through charitable initiatives and partnerships. These efforts are designed to expand access to care, not replace clinical services.

If you or someone you know is in crisis, please call or text 988, the Suicide and Crisis Lifeline. Support is free, confidential, and available 24/7.

Your well-being matters. Reaching out is a strong and important step.

Refund Policy:

Refund Policy

At Mental Health Code, we are committed to delivering high-quality experiences while maintaining fairness and consistency for all participants.

All purchases are non-refundable. However, we offer flexible rescheduling options to support your needs.

Reschedule Policy

We understand that plans can change.

  • Sessions may be rescheduled to the next available session of equal or lesser value

  • Requests must be made at least 72 hours before your scheduled session

  • Rescheduling requests can be submitted through your booking confirmation or by contacting our team

Cancellation Policy

  • Cancellations must be made at least 72 hours in advance to qualify for rescheduling

  • Cancellations made within 72 hours of the session are not eligible for rescheduling

  • Missed sessions without notice are considered forfeited

Exceptions

We recognize that unexpected situations can arise. If you experience an emergency, please reach out to us directly.

Exceptions may be considered on a case-by-case basis at our discretion.

Contact Us

If you have any questions or need support, please contact us. We are here to help and will do our best to support you.